Feedback & Support

The HeuristicLab developers team always tries to improve HeuristicLab in order to create a powerful, comfortable, flexible, usable, and feature-rich environment for heuristic optimization. In this process we massively depend on the help of our users. Therefore, please let us know, if you have any questions, comments, feature requests, or feedback in general.

FAQ

If you have any questions, please have a look at the FAQ? first. Maybe your question has already been answered there.

Tutorial Slides

If you want to get an introduction to the basic concepts of HeuristicLab as well as how to work with the application, you can have a look at this page? where you can find slides of tutorials that we held at conferences.

How Tos

If you need some guidance how to use HeuristicLab or how to implement custom extensions for HeuristicLab, the how to ...? wiki pages might of interest for you.

Developers Blog

If you want to stay informed about recent developments of HeuristicLab, have a look at our Blog.

HeuristicLab Google Group

If you have any questions, comments, recommendations, or feedback in general, please join our ​HeuristicLab Google Group. It is open for everyone. To join the group, visit the page and click on "Join this group" (requires a Google account). If you do not have a Google account, please write an e-mail to ​support@heuristiclab.com and we will send you an invitation to the group. After you have joined you can contact the whole group by writing e-mails to ​heuristiclab@googlegroups.com.

HeuristicLab Facebook Page

HeuristicLab is also on Facebook. Visit our HeuristicLab Facebook page at ​http://www.facebook.com/HeuristicLab and give it a like.

Personal Messages

If you want to write a personal message to the HeuristicLab developers team, please send an e-mail to ​support@heuristiclab.com.